Hello there, this is going to be a bit of a rambly post coming from the perspective of a noob. I know I’m a noob, I know there’s plenty I don’t know, so if my ignorance is showing, I’d very much appreciate explanations on things that my assumptions are simply wrong about. Also being my first post, if I put this in the wrong area, a quick message telling me where to put it is all I need and I’ll delete and repost in the proper section.
So, I started really playing 3 days ago, I’ve put probably 12+ hours into it so far and I’ve quickly found that the fun of this game has fallen off a cliff.
At the start it was great, I had once downloaded it before the merge update so I had a bunch of extra squads and stuff for the Germans, so I’ve been playing them quite happily, leveling up my squads and filling them out with a versatile array of options is a lot of fun and half my game time is spent choosing loadouts, but far faster than I’m progressing, the matchmaking is throwing me in way beyond my level. First I had to get rid of a BR3 tank squad because they put me into BR 1-5 range (I have nothing researched in tier 2 yet), and even after, I’m now stuck in BR 1-3 matchmaking. This is endlessly frustrating, because every game is entirely beyond anything I can respond with. I’m fighting with bolt actions, one assaulter with an smg not counting the ones in my tank crew, meanwhile pretty much every enemy I encounter has high ROF automatics, better squads, access to airstrikes and paratroopers, in one game I snuck up on an enemy tank in my own medium tank, put five AP shells into the side of it, every one aimed with a green shot marker, before being instantly destroyed through my frontal armor.
Excuse me if it seems whiny, but what the actual f$&#? Two days ago it was a war of bolt actions with an occasional automatic, now even on the best defensive maps in the game the enemy team walks through us like everyone’s a bot. The unbalance is honestly hard to believe, why am I in BR 1-3 when the only BR 3 thing I have is a single ten round bolt action rifle with shitty iron sights? And even if I take off my upgrades, the matchmaking doesn’t change. Better yet, if I go to different factions I’ve never played, they’re in BR 1-3 as well, so there’s no escaping being horrifically outclassed.
I’m good at games, good enough to know when skill isn’t the problem. The simple fact is there’s no reason to put people at my level against people of that level except to frustrate us into buying shit so we aren’t getting farmed every game.
My suggestion is as follows, RATIONAL MATCHMAKING. Base the matchmaking of what is currently equipped by the currently active squads of the currently active faction and NOTHING ELSE. It should NOT be influenced by what research I’ve completed, it should NOT be influenced by playtime, I don’t care if I get farmed by someone who’s on my level, that just means their good, what drives me to want to delete the game and move on is repeatedly facing enemy squads that have all the stuff I don’t. Skill just can’t adequately compensate for an insane tech level disparity, this has been shown by nearly the entire history of warfare, so why the hell is that the new player experience? Like, “Here ya go champ, one good day of gameplay so you get attached, then we’ll throw you directly in the meat grinder of paying players trying to grind their accounts, ENJOY!”. I want to know that when I put a radio operator on my team, I’m diving into the airstrike tier, not be desperately trying to bash my face into a brick wall to unlock them asap so I can fight back after a dozen hours of getting blasted into a red mist. Or to know that when I equip rifle grenades, things are about to get very explodey. As it is, I feel like the Russian conscripts must feel in Ukraine every time I load a match, “wtf am I even doing here”.
The good news is I am moving in a couple days, so I won’t have time to seal club or be clubbed. 
Gotta find the bright spot in any situation.