good evening from Spain, I will gladly help with my own POV, so I hope I can help:
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About Balance and Gameplay: Many maps suffer this issue, specially old ones, you can see in Kahiv Caves on Tunisia or in most of Classic Maps of Pacific like Gavutu Airfield or Aligator Creek, I would love see Train Scort back, but it’s impossible because for that we need do a whole map rework and make better AI for make it work, I did a concept about other map scenarios, but it’s not something I say it’s a priority, we must focus in the maps who are “hated” due the bottlenecks, we need also more coverage in other maps because they are too exposed…
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About Visual and Athmosphere: I would love a real night mode, it was cool see it in Halloween with the Eclipse event, but I would work less in this and focus in bugs
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Flaws: I reported already a few ones, but one who persists and they said “it’s fixed” but it’s a lie, it’s the mines and other “drop” items like medical crates who even in flat grounds sink and they keep hidding, another issue it’s the tanks getting stuck in trenches who should be able to climb easy or in rails, it’s a bit uhm let’s say problematic, we need more love for vehicle drivers as tanks or apcs
I appreciate the effort and I genuine wish you take notes about our posts for fix it