To the Game Officials and Forum Moderators: A Joint Statement Regarding Unfair Penalties and Mechanism Changes

As a community of players who have consistently supported and loved this game, we are deeply disappointed and outraged by your recent series of actions. Here, we not only solemnly protest the account suspensions imposed on some players but also strongly oppose the changes to game mechanics that harm the core interests of the player base.

First and foremost, the injustice of these penalties is evident. Your administrators, during the explanation process, expressed personal opinions explicitly stating that the behavior in question should be classified as “utilizing game mechanics” rather than “exploiting game vulnerabilities.” This characterization completely undermines the legitimacy of the severe penalties. Exploring strategies within the rules is a manifestation of the game’s vitality—how can it be wrong? What is even more unacceptable is that, after fixing this mechanic, the official team proceeded to implement significant adjustments to in-game rewards, which effectively penalizes all players.

What is even more disheartening is the apparent selective enforcement. We have strong reasons to believe that players utilizing this mechanic exist across global servers, yet the penalties are heavily concentrated on specific groups. This is by no means impartial justice but rather punitive action filled with bias. Particularly questionable is the fact that most of the penalized accounts had made purchases during recent promotional periods. The timing of these suspensions, implemented after consumption was completed, inevitably raises doubts about commercial integrity.

Therefore, we solemnly present our core demand: We firmly insist that the official team respond to the player community’s feedback and reduce the penalties imposed on the affected accounts.

At the same time, we must emphasize that the player community’s anger extends far beyond the suspension incident. The recent substantial changes to the game’s reward system, including but not limited to adjustments to the “boost card stacking” mechanic, have severely compromised the gaming experience for all players. These changes, implemented without adequate communication or testing, have arbitrarily altered players’ gaming experiences and expectations, directly infringing upon their virtual property rights. When our strategies are arbitrarily criminalized and our investments devalued by arbitrary changes, the foundation of trust between players and the official team is crumbling.

Finally, we urge the helper to genuinely fulfill their role as a communication bridge. We ask that you convey the player community’s strong demand for the reduction of unfair penalties, as well as our profound dissatisfaction with the reward system changes that harm player interests, to the game developers in a complete, accurate, and unadulterated manner.

We yearn for a fair gaming environment and respect reasonable rule adjustments, but we will never accept arrogant bias or disregard for player rights. If our voices continue to be ignored, what the official team will ultimately lose is not just the penalized players but the trust and support of the entire community.
@Euthymia07-live @MajorMcDonalds

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I regret to inform you that Forum Moderators do not serve as a communication bridge, this is not our Job. Forum Moderators task is to ensure adherence to the Forum Rules. Also do not have any influence on game developments and Game Punishments.

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Let us clarify once again:

Finding a new strategy is of course fine and cool, but another thing entirely is “exploiting game vulnerabilities”, which was clearly done by those who were punished in the recent news release.

In the case of your situation, we clearly see it because of the following:

  1. Extremely rigged battles were played in a private room

  2. Battle time was extended for far longer than could ever be expected of normal battles

  3. This was all done several times to get millions/billions of XP and Silver

So, this situation is not about “finding new strategies”, but is naturally “exploiting game vulnerabilities”. About the time frame in particular, we wrote before here: OUTLISTED: Exploiters edition - #68 by RanDagon

So the punishment in this case is fair.

About measures to eliminate future vulnerabilities, after posting, we started collecting information how we can adjust things.

For an example about what we mean when we say “rigged battles”, see the screenshot attached.

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Ahahah now I understand better what you guys meant by abusing :laughing:

Now that is farming…

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And boring…lol

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Since adding the custom mode, you can farm like this for 2.5 to 5 hours. It was just that there were no veteran chests (silver) at that time. After that, the developer only modified the intrusion mode, reducing the total duration to 100 to 150 minutes? . However, the total duration of the complete train mode and Conquest mode has not been revised.
The mechanism of increasing players’ earnings based on the duration of battles has been in place since the server was opened in 2021.
But, indeed, a five-hour battle is just too much for the hemorrhoids to burst.
And boring

That too.

But that pretty little letter is really cute!

I believe the correct term for it is “shameless”.

I remember a few years ago, something like that happened with custom matches. People abused like what is shown here. Devs removed the campaign progress gained this way as sole punishment.

I see this as recidivism, knowing full well what the perpetrators were doing :smile:

How is it fair to be banned for something that you didn’t know was ban worthy to begin with? Is there any kind of statement out there that says you cant use boosters in custom games and play a “rigged” game. I most definitely would not have thought this was ban worthy. It’s no where close to modding/cheating/hacking official games. The punishment should of been reverting their accounts back to before they did it, meaning taking away all the experience/silver/stuff bought with said silver. Not an out right ban. This part of the situation is most disturbing.

This is recidivism.

I don’t know if you were there back then, but something similar happened once.

That time progression was reverted.

Now it’s the second time…

Those who did it, 100% knew it was wrong.
(They’re old players. They were there when it happened the first time.)

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Had to look that word up lol. Have never heard anyone use that word…ever. You must watch a lot of law and order.

Do we know these are the same people? Just because you were around then doesn’t mean you saw their post about that kind of thing not being okay.

I really started playing just after pacific was added. Didn’t know that was a thing that happened, and wasn’t aware you could get campaign experience from customs

They say it mostly depends on whom is your social circle made of… it’s a common word :slight_smile:

I said that:

They may or may not have done it the first time. But they were there when it first happened, so they know. (Those in the lil picture I mean)

How can someone’s own stupidity be an argument at all?

It’s either stupidity or intellectual dishonesty. They quite obviously took advantage of exploits in the game. And now they should deal with consequences.

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I dont know - isnt it more like the devs fault for allowing xp gain in modified games to begin with?

Like when its technically possible to “farm” I dont see how this is an exploit.

I still haven’t quite understood what all this hustle is about, though I personally dont play custom games… so can someone explain pls in more detail what was even done to deserve ban? Also, “demanding justice” is a crazy claim when no one even knows how long these players have been banned.

Are we talking about permanent bans for farming AI in custom games? On the first view this seems very overreaching.

Yeah, artificially prolonging specific matches with active boosters with the clear intention of gaining a huge amount of resources is definitely not an exploit.

You’re acting as if these matches in customs were played in a normal way.

But they clearly weren’t.

I don’t understand why so many people deliberately defend exploiters, only making up nonsensical, intellectually dishonest arguments.

Punishment for those individuals is justified.

How is that an exploit when its possible within the options of the game, thats like saying playing in 4 man groups in favourable factions and often winning BRs is exploiting - because one would get more exp and silver than playing solo.

I really dont think that was the whole story here.

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Lmao, no. Totally different things.

When you are in stack, you are still playing the game the way it was intended.

It is quite obvious it was not intended by devs that people will be artificially prolonging matches in customs to farm comically huge amount of recourses trough boosters.
They haven’t played those matches in customs in legitimate way. That’s the part where the exploitation is quite obvious and deliberate. The intended outcome is very clear.

Just like and Dutch VPN was an obvious exploit. Even though it was a part of the game.

Stop being intellectually dishonest, it’s actually insulting.

Isn’t that the condition for exploit? If it is not within the option of the game that is called cheating.

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Then be insulted, when its a normal game option to gain XP in custom matches + when the game simply lets you push and play for an unlimited time… its literally just min maxing - not exploiting.

All that being, I want to clarify that I dont play custom games - and I am only speculating here, which is why I asked if someone knows in detail what they have done, how much silver they have farmed, and for how long they have been banned.

  • its not my responsibility to judge or question those bans, ( im no dev) but still I’d just like to get the full picture before jumping to conclusions.
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I was wondering why those names for those 8 disconected players were so familiar to me, turns out he had used them to boost his opinon in polls and got called out for it just recently so the deserters are most likely his aswell.

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I guess you weren’t around for the halo 2 days. In my mind it’s a given customs will not be played as a normal match.

This particular scenario isn’t really common sense though, and if you’re going to ban people you need to make sure the potential reasons for getting banned are known and well described. To me, an exploit is more of using a glitch or bug to win. That’s not really what happened here. I don’t think this would meet the terms of exploitation.

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