appearance purchased for soldiers has disappeared!!!I have bought everyone appearances with armor , but when I went online again, some soldiers appearances returned to their initial state
!
Have you bought it for all campaigns? It’s very much possible you have bought it only to one campaign. And after you went back online, the soldiers just had appearance from different campaign.
Yes both in berlin and stalingrad, they just disappeared
If you think you lost your cosmetics uniform feel free to ask
https://support.gaijin.net/hc/en-us/categories/201791325-Enlisted
They will be able to help you with your problems.
Perhaps that issue has already been reported.
A purchased cosmetic item has disappeared. // Gaijin.net // Issues
Yes but this one is support (Customer Service) they usually handle stuff related to missing item while CBR is the bug reporting website.