Silly, silly panda …
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so you are F2p player, and thats a good thing, if i were f2p i would think it the same way, but since you joined this little thread you might have a chance to observe how enlisted support actually works
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Hey, just because we can’t figure out how to breed or eat and we fall off cliffs, doesn’t mean we’re silly
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I’ve played War Thunder since before Enlisted was a thing, so I know how Gaijin support works.
As for being F2P, for full disclosure, I bought a CBT pack (M2 Hyde) which I no longer play, and I bought 1000 Gold for the first Battlepass, I purchased a battle pass (and each after that) and have not spent any gold elsewhere.
Other than that, I’m free to play
yet you are a cbt player.
so you did put money in the game.
take it as like:
you bought the squad, and for some reason got taken away because of updates.
so you’re telling me that you wouldn’t be upset?
because that is what is happening.
and yet you are so stupid, or so blind that you can’t see it.
it’s honestly disgusting on your part.
people spent money on it, and got no refound and lost everything to random.
that doesn’t make it any less illegal just because not everyone use this feature, or just because mister panda here forgot that exist?
it’s not up to you to judge mister.
and since people actually spend on it, that means that THERE ARE people that care.
the audacity of folks these days it’s just… incredible…
and by the way:
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this had happen befor. it was fixed after, if i recall in a week time.
its prety much the same issue as refill mortars multiple times on the same armor crate, after it was changed it did happen twice on diferent patches.
imo, its just a code error, probably fixable as happen befor and wasnt a intended change.
just imo…
@8894782 this issue did happen befor and they did fixed it after a few days. like 4 or 5 months ago.
as i stated above its probably an error on game code that made this happen.
hopefully they will fix it. but, as a beta game this is kinda expected to happen. some bugs happen…
example :
this might be a rule of thumb to follow again:
this, imo, its the type of issue that might happen again. its understandable if it does. no big deal imo. lets just report said issues with proper ways/follow the guideline on how to make a report so they can fix them.
i m not that into soldier costumisation tho, but i understand the overall feeling about it… imagine us that did bought premium time/CBT premium squads and now have less features in them . both in premium time and cbt premium squads, and nothing was done about it. soldier apearence in comparison its way less of an issue (still is one tho) than said premium squads (cbt) and premium time with removed features.
but both of them, are easy enough for me to understand :
-game balance over f2p players
-New features on a Beta game as work in progress as the game develp/time passes.
not a big deal and easy to understand why this happens.
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i dont know if anyone made a bug report about it after this update but creator mentioned keofox here and there was no reaction yet
that happens alot, i have done , as many users , tag him and other devs in the topic content, and no answer was found.
the best way i have noticed so far, its to follow the proper way to report the issue
as an example :
this was reported on 16 december the proper way, had a dev answer on december 17, and was fixed on december 20.
this is how to report an issue in the game:
i think, we have to follow this more- way more.
and i state/quote : “We will not be able to figure out your problem without a performance log”
“Please note that the administrators do not inform the author of the bug report about the projected time when the reported bug will be taken for review nor when it will be fixed. It may take a lengthy time to fix as it may depend on many technical factors. In some cases (for example if the problem can be solved only in several technical steps) the status of the bug report may change with a delay.”
also, the oficial feedback topic, have alot of keofox trafic, we should use it more with proper interaction into it.
as the rest of the forum, i m not sure they do read it or not.
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Haven’t seen an official reply to both of my staff tags so far so I at least, will assume that they don’t care until they either reply in some way or they fix / compensate the players ( aka until proven otherwise ).
Sorry not sorry.
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i just wanted to write you that maybe you should turn this post into a bug report
I was told to make a suggestion, not a bug report. Please re-re-re-read the ticket handler instructions and then read it a few more times just for good measure. Thank you !
Edit : As I’ve stated in the original post, I am in no way qualified or required to provide a solution to the cosmetic system, that is their right to implement as they wish. I can only suggest a fix to something not working aka the whole current issue.
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i did, all the topic. but that answer wasnt for you even tho it is in this topic.
i hope they do whats right regarding your issue .
Amen.
This is in no way adressed to you only but I don’t want to write 2 posts one after another so the next part is for ya’all ( developers included ) :
Fix =/= Soltuion
A fix is something done on the go, a soltution is permanent. I can suggest the first but not the latter.
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This problem/bug got alot of traction thanks to Quadros video on the matter in the last 2 days, so I’m pretty sure the devs have seen it. Also they do watch his videos so probably a solution of somekind is on its way in the near week or two, hopefully
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Yeah I have no problem whatsoever as long as stuff is fixed and everyone is treated fairly. Since it happened before, I see no reason why the same fix hasn’t been applied yet
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the second time the mortar refill bug happen, it took a few days to be fixed yet again.
and … we are also at x.mas . i m gonna speculate that dev’s also have xmas vacations too x)
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“All I want for Christmas is my soldiers to look good.” 
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just not mariah carey again …
It’s probably too late, but I should remind you all that the last time this bug arose, the official answer was something like “We’re rolling back the appearence of your soldiers as they were before, but we can only do that if you DIDN’T CHANGE IT AGAIN IN THE MEANTIME, otherwise we can’t do that anymore, sorry.”
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For those who are saying the description says only physical features, that’s not entirely true. The battle pass tokens (which people pay into) to change appearance have a pair of scissors suggesting it’s the uniform you’re changing specifically. Otherwise I would think they would have used a skeletal structure or face as an emblem for these tokens. Scissors have always been the emblem of a seamstress.