Refund please

I just brought the PZ.IV H tank but I cannot use it so please get back to me because it is a good game this problem has just really annoyed the hell out of me

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Noone can help you here. Go ask support.gaijin.net
i heard they can do refund to certain extend

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I do not know if they can give you a refund, but the next one verifies that you have the appropriate squad to use that vehicle, although I do not understand how it does not let you use the PZ. IV H

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Thank you mate for your help

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It’s just really annoying but thank you for understanding

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I think you are talking about gold vechicle card,
If you dont unlock the proper squad, you can not use that vechicle

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Please follow what @42418299 suggested and contact Gaijin Support. Thanks!