Premium account wont activate!

I have claimed twich premium but it shows not activated ingame !.
Still had time left for claiming !

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it takes few time to apear ingame. it ill apear sooner or later.

also, on a side note, your twitch profil picture. isnt your premium. its OUR PREMIUM!

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Think i got gajined or whats the term !..

Still has not activated !

Sad , was looking foreward to it.

Same happend for me.

I created a ticket in support, we’ll see what they will say.

how do you create support ticket ?

Gaijin Support

Go here, log in and click “Submit a request”

same thing here … wierd :confused:

i did the submit a request thing but no reaction really frustrating…

Same here

really ? i start to think that they simply not care … what a bullshit promising free premium days but not giving them … i’am really desapointed by this

I have sended this on the Twitch contact / support i really hope they will help to get this fixed …

"Hello, I participated in the enlisted drop last weekend but I still have not received my 2 days of free premium. in the games it puts me ‘‘not activated’’ 'it’s been since Sunday that I have been waiting but still nothing … I tried to contact the Gaijin support but no response from their part and on the official forum of the game I fell on several people who have the same problem but no reaction from Gaijin … SHAMEFUL! hope you can help us … "

Some time ago I contacted them about some performance issues and they answered next day. So maybe they will reply tommorow (hopefully)

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lets hope :slight_smile:

Well, it seems that we are not getting anything…

2021-06-30 16_36_52-Window

Gaijin wasn’t able to properly communicate with Twitch and that message was false.

So, twitch claims was false, we lose 1day premium ticket,and no compensation at all. right?

Yeah

get rekt

One would thougt they would fix this mistake as twitch infomation was not correct !
guess we get Gajined
5f17p6

well well well i finally had a response from the Gaijin ‘‘Customer Support’’ what a bullshit… here is their response and here is my answer. great way to treat your players… !

i see that every body has been treated the same way what a shame ! really unrespectful !

gaijin responce

Normal companies would say sorry and atleast correct the issue !
Now notice that this kind of errors happen even to people who pay for stuff ingame !