Is it possible to file a complaint for reverting gold and give up the rewards gotten from gold chest?

I dunno, it doesn’t sound right, can say this is the first time I felt unfair like being robbed from a game. I tried purchasing 2 gold boxes, these are what I got

1st try


Doesn’t look unique, the differences between its normal customization variants are too little to none (premium para helmet has net, normal one hasn’t, pants has slight different waist tie from the normal one). Should’ve been filtered out from gold box in the first place and put them in normal customization instead.

2nd try


Ok, these ones look unique, quite like it. Have no problem with this pull.

My question is, if I file a report, is it possible to get my gold back, in return, is to give up all of the items I’ve got, even though I have no problem with the 2nd pull. I felt like these items are not worth the gold at this moment, unfair and the system is not well executed at all.

I dont think there is a single company that does refunds for lootboxes just because you didnt like the results.

5 Likes

Yeah, seems like it. Wouldn’t bothering my mind this much if the difference ain’t little to none compared to the normal ones.