Because I was only reimbursed enough to re-buy them for one faction.
Edit
The rest of the gold came through. I wasn’t expecting it to not come all at once. Please lock and/or delete this post.
Yes, the gold will be delivered within this week at the latest, if you do not receive your gold, make a ticket to support
490/990/1490/1990 with Stalingrad it’s 3 or 4 if you purchased last one for 490 which is not enough to buy 10 slots for both Axis and Soviets i’m missing gold for the last 10th slot. They should give us 2k more gold since slots are now way more expensive.
Still find it weird that they dont give us slots if we bought them and refund the overcapping ones.
They were lazy and people who purchased slots during sale now got probably only sale price and can’t rebuy same slot at same low prices. They got screwed hard.
In 3 weeks there should be slot sale like last year, get them at -30%, it’s not that far off
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What if I received the wrong amount?
too late already spent almost all my funds except last 2k 
ticket to support
490+990+1490+1990
I think I bought 3 extra slots for mos and ber campaign, 2 for normandy, 1 for tunis and pacific. 8400
And Stalingrad FAP should refund all 4 slots. 4960.
AFAIK, they refund with the discount.
Also, I’m not sure how they refund the customizations. No one ever intentionally counted their spending on this stuff.