How do I change the look of my squad?
I have around 15 of those cards but I don’t know how to use them
Customisation works only in Stalingrad campaign.
In all other campaigns you may try to place a soldier in your squad, confirm changes, put him in the reseres, confirm changes, put him in your squad. This should reroll the apperance of the soldier but tbh I don’t know if it still works.
There is a change appearance ticket on non-stalingrad campaigns, it is on Perks tab, click the pencil looking icon.
As for putting in reserve and confirming and appearance changing not sure about that, will test today, don’t think so, in the past maybe.
You have 15 cards? Congratulations! You have BARELY enough to outfit a SINGLE soldier! 
#dumbscummyprices
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Ah ah true, true 