Subject: Urgent Player Feedback on Moderation and Community Health
To the [Game Name] Management and Moderation Team,
This letter represents the unified concerns of many dedicated players regarding recent trends in community moderation and transparency. We are writing to you today not out of anger, but out of a deep frustration that comes from feeling unheard and unwelcome in a community we have invested significant time and passion into.
Regarding Community Moderation
We have observed a pattern of posts being removed or hidden despite not violating the community guidelines. This heavy-handed approach to moderation has led to several negative consequences:
Player Frustration and Disenfranchisement: When players’ legitimate concerns are silenced without clear justification, it leads to frustration and a feeling that their voice does not matter. This drives loyal players away and damages the trust that is essential for a healthy community.
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Based on your request, here are a few versions of a short letter explaining that moderators are unfairly removing posts that do not violate community guidelines. The letter also highlights how this practice leads to frustration and makes players feel unwanted. You can adapt the letter based on where you plan to send it (e.g., a formal complaint to administrators, a public post).
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Based on your concerns, here is a professionally revised and organized letter that can be sent to game administrators. It outlines the community’s frustrations regarding moderation and concerns about the game’s future. The letter is structured to be clear, firm, and constructive.
Subject: Urgent Player Feedback on Moderation and Community Health
To the [Game Name] Management and Moderation Team,
This letter represents the unified concerns of many dedicated players regarding recent trends in community moderation and transparency. We are writing to you today not out of anger, but out of a deep frustration that comes from feeling unheard and unwelcome in a community we have invested significant time and passion into.
Regarding Community Moderation
We have observed a pattern of posts being removed or hidden despite not violating the community guidelines. This heavy-handed approach to moderation has led to several negative consequences:
Player Frustration and Disenfranchisement: When players’ legitimate concerns are silenced without clear justification, it leads to frustration and a feeling that their voice does not matter. This drives loyal players away and damages the trust that is essential for a healthy community.
Suppressed Discussion: The community forum should be a space for open and honest discussion. While we understand the need to filter out truly toxic behavior, the current moderation style appears to be stifling constructive feedback and legitimate points of discussion.
Increased Negativity: Hiding a problem does not solve it. When player frustration is deleted rather than addressed, it festers and reappears in other ways, leading to more anger and a more toxic overall environment.
Regarding Game Transparency and the Future
A healthy community requires clear and open communication. Rumors have been circulating regarding the game’s future, specifically the potential for a shutdown or merger with War Thunder. The lack of official communication on this matter is causing significant anxiety and leading to speculation that further destabilizes the community.
We urge you to address these rumors directly. Providing clarity on the game’s future is not just a courtesy—it is a necessity for retaining player trust. Transparency, especially during uncertain times, can help calm community fears and shows respect for the players who have supported this game.
A Path Forward
We believe the solution lies in improving communication and consistency. We respectfully request the following:
Consistent Moderation Policies: Enforce clear, consistent, and transparent moderation policies that are applied fairly to all users. Explain when and why a post is removed, especially when it is not an obvious violation of the rules.
Open Dialogue: Engage with the community on difficult topics rather than deleting them. Your players want to feel heard, not just policed.
Official Communication: Directly address the rumors about the game’s future. Even difficult news is better than silence and speculation.
We are all passionate about this game and want to see it thrive. By working together to address these issues, we can restore the community’s health and ensure a better experience for everyone.
Sincerely,
The Concerned Players of Enlisted
