Will there are some problem purchasing soldiers？

Suggestions
1

So when I buy some soldiers，they may display individual attributes as full stars.
But why I leave the purchase interface it become No stars？

2

are you talking about the stars that means they can get the full points or a full 5 star soldier?

3

full points

4

maybe youre looking at the wrong person if you bought a group of them at the same time? I haven’t had a problem of started personals loosing their stars yet ( I usually buy 1 at a time )so maybe some pictures can help and im going to assume you have a lot of men in your reserve so maybe they’re hiding