I’m firing tank rounds at infantry and they are not dying. Is this a known issue ?
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Are you sure you aren’t missing?
Hit reg is wonky sometimes but this sounds a lot more like you aren’t aiming well enough to hit the infantry.
Are you using the M5 HE rounds?
If so - they are very poor - they have less TNT than a hand grenade, and so are just not very good - you MG’s are usually better. This is not a bug - this is how they really were.
They are best used only against infantry in buildings or fortifications - or against “spot” targets like MG nests.
Other HE rounds are better, but as @TheCampingOwl said - you do still need to land them close enough to do damage, and if hte infantry are on “the flat” it is really easy to miss by too far.
With the stuart or the early Panzer IIIs with the 37mms, your MGs are your best bet.
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I felt same had happened to me the other day when playing in Moscow/Allied. Sure my aim was good but tank got destroyed too soon to make sure. Them Germans had a life 
it depends which tank you are using.
as there are different campaigns, but tanks are somewhat similar.
they have AP shells and HE.
Ap are for tanks, and HE are for anti infantry purpouses.
although, HE still needs alot of work.
but they can kill people if you directly hit them.
don’t count too much on the splash damage.
like, the animation does not replicate the damage area. it’s usually smaller.
while, if you use AP on infantry, you will hurt them, but only in few cases you will actually kill them.
side note, the m5 tank, has indeed issues with the gun it self.
along side the overhall game hit regs.
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same here
Well, what I have noticed PZII, Stuart, Puima even a direct hit from HE does not seem to kill most times!
I am having the same issue. I can hit people with the machine guns at close range while they are standing in the open and they can take well over 20 rounds without dying. They don’t even drop for a medkit! This includes the cannon on direct hits. It isn’t bad aim or ricochets either. This is almost point blank and they are stationary. It isn’t consistent, though. Sometimes the guns kill with ease and others its like shooting nerf darts.
sounds like spawn protection.
A direct hit from a 37mm AP or HE is an instakill - if it isn’t then you didn’t get a direct hit.
the M5 37mm is performing pretty accurately - it had a rubbish HE round.