I’m missing ALOT of jackets… you stole my Normandy jackets for my tan soldiers… EVERY single one is missing! I JUST got my squad perfected before the big update and you expect me to pay for the uniforms AGAIN?! it says it’s still equipped but as soon as you un-equip it you can’t re-equip it to equip it again you have to purchase it. it’s the tan and peach almost salmon-colored jackets with the “gas mask” and “lightweight service mask” EVERY single soldier that had those jackets is missing it. that’s 4/9 soldiers in one squad and 6/9 in another that I have to pay 8 for each jacket again. I expect to be compensated.
I’m not paying again. at the very least I expect 80 orders for customization. I EARNED those by spending my time with your game. yes. “spending”. it’s a transaction, you, having my time. it’s not free. what is free are these fake currencies that you make us spend our time on. I’m asking to do the least you could do and alleviate my agony.
everyone who sees this post. be diligent in checking you didn’t just get your stuff wiped. idk what caused this exactly. why my unlocked and purchased items aren’t showing. what I do however know that I’m done playing this game until I get help and who knows how many people this has affected.
sorry if I do sound hostile you guys are pretty good about getting people what they need. but this is just beyond, what I’m ok with. I payed for these items. (some with gold)
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For help with this issue please use
https://support.gaijin.net/hc/en-us/categories/201791325-Enlisted
As nothing done on the forum can help your missing cosmetics / uniforms.
Maybe the same issue is reported.
oh this one is different this one is support to ask Customer Support for issues they usually handle this types of the problem while The CBR is mostly for bugs report
Hear hear! i used to buy the clothing but now it all just disappeared and nothing is being said or done about it. Germany lost whole Jackets and got replaced with different ones. US jackets got turned into suits into tunisia! I payed for that shit and you took it away? WHAT THE HELL
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The whole customization system is a hot mess as it stands right now. I just refuse to pay a single cent until they come up with a better system, preferably one where you unlock cosmetics in general, not this purchase the exact same brown pants 200+ times for you soldiers. The fact that you can also lose stuff you paid for if you forget you bought something for a soldier when you send them to the rear because they are tied to the soldier is ridiculous. The whole thing is basically a scam at this point.
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It’s a selfmade problem by the developers. They actually would need to make many different attires for premium squads now, because of the different places they can be deployed now.
Driving with a bike with desert camo, with soldiers in forest camo in a snowy area is very immersive intended by the devs, I guess.
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