How can I ask for a refund for an (unused) premium squad?

I incorrectly bought the Type 100 Paratrooper (BR1) for 1950 gold. I didn’t use it for a single game. Can I ask for a refund?

You can try to contact support. That’s basically all you can do.

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As others have said, contact our Support at the link below after logging in:

https://support.gaijin.net/hc/en-us

The fact that you haven’t played with it is important, because they will likely check before deciding whether it is possible.

Hope that helps!

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Thx. I’ve already submitted a request: https://support.gaijin.net/hc/en-us/requests/2779281
I’ve only played 1 game as Japan up till now, and I didn’t use the mentioned squad in that game. I believe that it can be checked from the server.
Great appreciation for your help!

answered by our kindly CM
Closed (i hope you solve the problem)