Reasons for desertion
Until the developers put together a survey asking people why they quit, this is nothing more than guesswork. I know why I quit sometimes, but it could be completely different for somebody else. Until we know the reasons for this issue, viable solutions are not possible.
I’m sure we players can come up with viable solutions along with the developers if they’re willing to share information with us and solve the problem together. But harsher punishments are not the answer.
people lie in surveys
especially in something like this to protect their reasons to allow them to continue to do it
today had a ragequit after getting stomped and saw that enemy had 12 players all playing and dying (aka 10vs13 MM bug). ffs still not fixed even after year of reporting.
This 
Maybe you can enlighten me as to why someone would like to keep deserting. Deserting is a pain in the ass. I would think most people would like to see this fixed—with the exception of those who have other issues.
People desert for all kinds of reasons, some are valid, most are not. But the people who desert for invalid reasons, such as not getting a match full of newbies or bots (cough Pacific Axis cough) aren’t going to admit that on a survey.
At the end of the day though:
Just because some people won’t be truthful doesn’t mean surveys aren’t helpful. Most will provide accurate information to resolve this issue. Without any information, you’re just guessing as to what should be done. A survey will provide a road map to possible solutions.
Yes, there are multiple reasons why people desert. The purpose of the survey is to identify those reasons. You can’t fix a problem if you don’t know what the problem is.
Fair enough. As long as they are targeting the cause and not symptoms of why people desert.