Unable to buy equipment, upgrade soldiers/equipment, or use drop down menu, etc

Most of the time I play the game I’m unable to use battle orders for purchases/upgrades, select an area for artillery barrage, or use the drop down menu to exit the game, access settings, or switch campaigns. I can however upgrade squads, claim battle pass rewards, and switch campaigns via. the button underneath my level. This issue goes away occasionally however there’s no way I know of to trigger or resolve it. I posted about this before but it’s now buried by other reports and I’m still experiencing the issue, so I figured I’d post again.