I don't rank up after many games

I’ve been playing for a long time and many games, but my rank is still soldier. I don’t understand why I’m not gaining rank. Is there a mistake in my profile? Please help.

You probably deserting too much, when u desert u lose 1 rank point

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can be for a variety of reasons, 1 u lose the match, 2 u desert a lot, losing the match for what i remember doesnt take out ur points, but it does keep it the same, if u desert u lose a point, so that can be it

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No posible, I dont desert never maybe 2 or 3 times in one year.
Thats no the reason for sure
But thanks for answer.

Id contact support if you think its a bug

same

Whats the problem?
He’s not forced to play a completely unbalanced game that he’s already lost.

How often do you lose matches/ how often do you get battle rewards?

Wym whats the problem? he asked the reason why he never gets level and I told him the reason, ever since I started using “desert” technique Im also not lvling up

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I usually win many battles. I have bern playing many years and still be a soldier. I dont know why that happens. Have only 1 point after looong time.