About the bug reports and the forums
I think separating bug reports from forums is a bad decision in some respects.
While the forums can be more focused on game discussion, bug reports get less attention. Because even active users of the forum don’t check bug reports very often.
I personally hope that bug reports will be linked to the forum and have a separate discussion area, where only the popular ones will appear in “latest topics” to reduce the impact on ordinary game discussions.
Bug reports are handled inefficiently
Bug reports may not be processed for a long time. In my case, I have two reports from a month ago that did not get any tags or responses.(One of them I even complained on the forum about it not being processed)
My reports
Bren carrier mount issue
Community Bug Reporting System
Weapon with “one in chamber” does not trigger alt reload
Community Bug Reporting SystemYou can find some topics also complaining about this problem.
New bug report site is garbage
Despite using bad words, the issues it conveyed still deserve to be taken seriously rather than simply close the topic.A casual browse will reveal that most of the reports have not been processed or even have any tags. It makes people wonder if they don’t have a appropriate SOP of handling the issues? At least all report should gets a tags.
My suggestion again
Link bug reports to the forum, perhaps automatically creating corresponding topics on the forum or simply removing the bug reporting site.
Involve forum users in filtering out low-quality reports, redirecting problem reports and other work, or simply increase the number of people who handling reports.
Every report should get a response or tag.